Returns & Exchanges

At Cape Cod Polish Company, Inc., we stand behind the quality of our metal care products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team via email or phone with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tins, cloths, and accessory tools are included and protected for transit.

3

Ship the Item

Affix the provided return label or ship the package to our Cape Cod headquarters using a trackable shipping method of your choice.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing